This document sets out the Benefits available to you as a 6DOT50 Member. You may choose to use any of the benefits included in this document and you authorise 6DOT50 and where relevant 6DOT50 Business Partners to administer and give effect to the benefits that you activate and approve. For information relating to membership refer to the Member Rules.
Members may purchase 6DOT50 vouchers either in cash (subject to such option being available in the territory in which you reside) or by using a bank card or by making payment via electronic funds transfer. You can BUY Digital Dollars as follows:
Members may send their voucher value to any other 6DOT50 member for free. Unlike physical products, Digital vouchers are easy to transfer from one member to another. Simply enter the mobile number of the person you want to SEND your voucher value to, confirm the number is correct and confirm your SEND request.
There are no transaction fees applicable for sending or receiving vouchers. The movement of value from one member to another is instant. Sending vouchers to member in different territories may require that you supply 6DOT50 with additional information, this is subject to the Laws applicable in the territory in which you reside.
Our voucher product is designed as an alternative way for you to hold value and to access products and services offered by our network of Business Partners.
To exchange your voucher value for other products and services follow the USE links available on our mobile apps or through our secure website.
When you choose to purchase a product or service from one of our Business Partners they will request a redemption from us for the value of purchases that you approve with them. We will convert the requested amount, if your purchase is in a different currency to the voucher that you hold in your account, at the exchange rate published on our website at the time of the transaction and check your voucher value. If you have sufficient voucher value we will authorise the redemption on your behalf by removing the value from your 6DOT50 Account in order to PAY the Business Partner directly.
Members may also SEND Digital Vouchers to registered 6DOT50 Merchants as a way to pay for goods and services. Merchants will receive instant notification of your payment.
If you are not 100% satisfied with your purchase or with holding our Digital Vouchers for any reason, simply follow our support links to return your voucher value and request a refund. Our business partners have been tasked to ensure that your get your refund as quick as possible. Unfortunately making sure you get your money back does costs us money so we will have to apply the following fees and limits:
|Transaction type||Fee||Max refundable Value (Excl Fee)||Max refund Total (Incl Fee)|
|Cash refund at approved retail outlets||R10.00 (Ten South African Rands)||R1000.00 (One thousand rand)||R1010.00 (One thousand and ten rand)|
It is important to note that these fees are only applicable to the return of Digital Rand vouchers from individual members and the fees will be added to the refund amount requested. For example, if you have a balance of R100.00 in your Digital Rands account you will need to request a maximum of R90.00 so that you have sufficient value in your account to cover our fees.
Should you wish to return more than the max refund value limit, applied above, please use our support links to make a special request.
Refunds will not apply to FREE Digital voucher rewards.
All registered 6DOT50 Merchants may request to cash-out their Digital Voucher value using the Refund functionality available on the 6DOT50 Website. All refund requests will be subject to the Merchant Rules.
6DOT50 may elect to reward you with FREE Digital vouchers from time to time either in terms of these Rules, special campaigns, product promotions or at the sole discretion of 6DOT50. Digital voucher rewards may only be used to either SEND to other 6DOT50 members to USE or you may USE them in terms of the specific Rules linked to each reward. Unlike Digital vouchers that are purchased by you, Digital vouchers issued as an incentive may be subject to additional special terms such as expiry dates and limited USE cases. For the avoidance of doubt all Digital vouchers issued by us to you as an incentive, promotion or as a loyalty reward will expire if not used within the time frames specified and may not be included in a refund request unless we confirm otherwise in writing.
The following expressions have the following meanings:
|Benefits||Refers to the benefits available to members through the 6DOT50 Membership Programme|
|Benefit rules||Refers to the business practices as set out in these Rules.|
|Business Partners||Refers to Payment Facilitators that offer various products and Services to users from a network of retailers and eCommerce merchants and Payment Processors that facilitate the collection and payment of funds due by and to members.|
|Member||The person contracting with 6DOT50 and bound by these rules.|
|Membership date||The date when a member completes the minimum requirements to join the 6DOT50 Membership Programme.|
|Member Rules||Refers to the terms and conditions that are set out in the Member Rules and form the basis of our relationship.|
|Programme||Refers to the 6DOT50 Membership Programme.|
|Voucher Value||Refers to the underlying value that a 6DOT50 voucher is linked to. This may include values linked to known and trusted fiat currencies such as the US Dollar.|
|6DOT50 Account||Refers to your account with 6DOT50 in which your Digital Voucher Value and all transactions affecting the value of your vouchers is reflected.|
|6DOT50 Membership Programme||Refers to the Membership Programme administered by 6DOT50 Limited.|